The Basics of Process Mapping

Description

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This book provides how-to guidance and examples for three types of maps, namely relationship map, cross-functional process map, and flowchart. It helps readers to effectively apply all three types of maps to make work visible at the organization, process, and job/performer levels.

From the Publisher

ASIN ‏ : ‎ 1563273764
Publisher ‏ : ‎ Routledge
Publication date ‏ : ‎ May 17, 2011
Edition ‏ : ‎ 2nd
Language ‏ : ‎ English
Print length ‏ : ‎ 184 pages
ISBN-10 ‏ : ‎ 9781563273766
ISBN-13 ‏ : ‎ 978-1563273766
Item Weight ‏ : ‎ 10.4 ounces
Dimensions ‏ : ‎ 6 x 0.42 x 9 inches
Best Sellers Rank: #947,695 in Books (See Top 100 in Books) #38 in Quality Control (Books) #775 in Health Care Delivery (Books) #5,699 in Business Management (Books)
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